What's happening to your customers after they become your company's customers? That probably depends on whether or not your company's customer support software is up to the job. SalesLogix Support is quick and easy to implement. No programming is necessary. And it imports all of your existing data. Which means you'll be up and running - and your customers smiling - in no time. And it works with SalesLogix, so your support and sales teams can work together.
Through a simple and intuitive Windows-based interface, SalesLogix Support lets your support reps see it all from one screen. With automated tools such as auto-fill, pop-up, drag and drop, and keyboard shortcut functions, you'll make life-on-the-phone a lot easier for your reps. Speed up their calls, speed up their answers, and you'll speed up your customers' satisfaction.
Plus, you can organize your support resources into teams based on expertise, knowledge, or any other breakdown. And you can define security rights so individual reps or teams can access only what you want them to access.
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